Yes. Penshelf sources products from authorised distributors and trusted brand channels.

Typical delivery is 5–7 business days after dispatch, depending on destination and courier serviceability.

We accept eligible return or exchange requests within 3 days of delivery, subject to our return conditions. For complete details, exclusions, eligibility requirements and the return process, please refer to our Returns & Refunds Policy .

Currently, we don’t ship internationally. Watch this space for future updates.

You can track your Penshelf order anytime using our Track Order page. Enter your order details to view the latest shipping and delivery status. Once your order has been dispatched, tracking information will also be shared with you.

Yes, we offer gift wrapping for your order at a nominal charge of ₹10. You can select the gift-wrapping option during checkout to make your purchase ready for gifting.